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Now Playing: Handling Difficult People

Dr. Lani Nelson-Zlupko has over 20 years of professional experience in women's issues and transition management. As a therapist, coach, and consultant, she helps her clients cope with negative people and situations, by providing them with strategies on how to deal with them in positive and productive ways. In this conversation with Carla Markell, Dr. Nelson-Zlupko, talks about the importance of understanding one’s own circumstances, and employing the most effective tactics for successful outcomes.

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